Stratos ERP Partners Case Study

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case study

Business Challenge

As a leading NetSuite consultant, Stratos ERP Partners aims to maximize the value of a client’s ERP through tailored implementations, integration, and process optimization. However, clunky EDI platforms throttle supply chain agility, miring clients in:

  • Lengthy 6+ month integration processes
  • Protracted 6+ month partner onboarding timelines
  • No visibility into EDI transaction flows and errors
  • Over reliance on vendor troubleshooting and modifications
  • Unpredictable volume-based transaction fees
  • Unacceptable customer service
Solution

By integrating Orderful’s modern EDI platform into NetSuite and enterprise-wide workflows with Celigo, Stratos established the foundation to help clients:

  • Slash new EDI partner onboarding to as little as four weeks
  • Resolve integration issues via Celigo without support delays
  • Avoid variable transaction charges via predictable pricing

Results

0050%+ quicker integration process

0150%+ faster trading partner onboarding speed

02Accelerated growth and competitive differentiation

03Increased client retention via a self-service model

04Intuitive, real-time transaction visibility

05Expanded integration capabilities beyond NetSuite

06Fixed EDI platform costs

07Exceptional, same-day customer support

While the supply chain is the lifeblood of manufacturers, distributors, and retailers, it only works if trading partners connect and transact seamlessly. As a NetSuite-focused consulting firm specializing in implementations, integrations, and process optimization, Stratos ERP Partners aims to extract maximum value from clients’ ERP investments.

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However, Stratos ERP Partners continually bumped into the same barrier hindering supply chain-dependent clients: disjointed EDI platforms that crippled rather than enabled trading partner onboarding and transactional efficiency. As an expert NetSuite solution provider and Celigo integration specialist, Stratos ERP Partners focuses on helping clients maximize value from their ERP investment through tailored implementations, seamless connectivity with surrounding systems, and ongoing process optimization.

“A lot of the time when you have somebody doing the integration work, that person or firm may be powerful in the integration tool but lack in-depth knowledge on the ERP side,” explained Stratos Founder and Principal Cory Anderson. “When we do an integration for our customers, we are first and foremost NetSuite consultants. We know NetSuite inside and out. We take that knowledge and use it in the integrations we’re building to other systems to make them more robust, complete, and efficient.”

Helping Clients Maximize ERP Investments

While the supply chain is the lifeblood of manufacturers, distributors, and retailers, it only works if trading partners connect and transact seamlessly. As a NetSuite-focused consulting firm specializing in implementations, integrations, and process optimization, Stratos ERP Partners aims to extract maximum value from clients’ ERP investments.

However, Stratos ERP Partners continually bumped into the same barrier hindering supply chain-dependent clients: disjointed EDI platforms that crippled rather than enabled trading partner onboarding and transactional efficiency. As an expert NetSuite solution provider and Celigo integration specialist, Stratos ERP Partners focuses on helping clients maximize value from their ERP investment through tailored implementations, seamless connectivity with surrounding systems, and ongoing process optimization.

“A lot of the time when you have somebody doing the integration work, that person or firm may be powerful in the integration tool but lack in-depth knowledge on the ERP side. When we do an integration for our customers, we are first and foremost NetSuite consultants. We know NetSuite inside and out. We take that knowledge and use it in the integrations we’re building to other systems to make them more robust, complete, and efficient.”

Cory Anderson Stratos Founder and Principal

Integrating Scalable EDI with Orderful

As clients scaled their business and became more reliant on supply chain agility and coordination, Anderson and his team identified the need for EDI capabilities to seamlessly connect with trading partners. Instead, they found fragmented EDI platforms riddled with setup delays, opaque transaction tracing, unrelenting vendor dependency, and variable volume-based pricing stymied progress at every turn.

By integrating Orderful’s modern EDI platform with NetSuite via Celigo, Anderson and his team streamlined connectivity for their clients and equipped them with visibility, control and velocity throughout their decentralized supply web allowing for better EDI.

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As Anderson explored options to introduce scalable EDI connectivity that wouldn’t perpetuate client headaches, Orderful’s platform immediately stood out as the solution. Further, due diligence conversations revealed shared values around customer-centricity and product-led growth mentalities.

According to Anderson, cloud-based solutions differ significantly from on-premise solutions. In selecting an EDI partner, he needed to find a company that recognized and embraced this difference. Orderful stood out as sharing Stratos' values around customer success over locking in contractual commitments. Unlike some vendors that view clients as mere "ticket numbers," Anderson felt Orderful prioritized helping customers succeed. The alignment of priorities of cloud technology and customer relationships made Orderful a natural strategic fit.

By directly integrating Orderful’s API-based EDI translation engine with Celigo data flows, Stratos could use existing platform familiarity while offloading the infrastructure and expertise needed to meet the unique requisites of diverse trading relationships. Clients gain real control over managing mappings and business rules tailored to each partner without relying on external vendor assistance or paying extra fees.

Increased Velocity By 50%

Onboarding Orderful’s flexible EDI platform immediately slashed partner integration timelines. Rather than a typical 6+ month ordeal, working with Orderful helped the company achieve partner integration in just four weeks – over 50% faster. The addition of Orderful introduced a new level of predictability, which helped the business reach new levels of supply chain agility and accelerate growth.

Central Platform Fuels Enhanced Client Experience

Integrating Orderful’s EDI platform into Clients’ existing Celigo workflows preserves continuity while introducing an intuitive way to manage external-facing supply chain data interchange. By retaining control to monitor activity, apply custom business rules, and make modifications without vendor delays, clients gain the flexibility to tailor trading relationships to their precise needs.

A key advantage of Orderful's solution is the user interface and transparency it provides clients. Rather than acting as passive bystanders in the EDI process, clients can take absolute ownership to manage requirements changes proactively. The self-service model empowers users to modify mappings and rules to suit evolving needs without depending on a vendor support ticket. This type of transparency and control in the end-to-end workflow results in greater client satisfaction by enabling autonomy and agility. The Orderful platform facilitates clients taking the driver's seat in managing their EDI processes.

Pre-Built Requirements Repositories Streamline Scaling

Stratos can now onboard new EDI partners faster by leveraging Orderful's library of pre-built trading partner templates. For clients needing to integrate with partners already connected through Orderful, Stratos configures the client specifics onto the existing base infrastructure. Combining Stratos' understanding of client requirements with Orderful's translation engine allows the team to build, test, and scale new connectivity rapidly.

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Co-Innovation Fuels Mutual Growth

Beyond jointly delivering value to Stratos’ clients, often, the two companies exchange ideas to spur product enhancements– co-innovating new features and functionality through collaborative design processes rather than simple vendor-customer conversations.

  • Stratos brings deep expertise in integrations and enterprise resource planning solutions.
  • Orderful offers unmatched capabilities in EDI translations and navigating trading partner ecosystems.

Through collaborative brainstorming, the two companies can conceive innovative solutions that neither would develop independently. The partnership provides mutual benefits by combining complementary strengths, fueling advancement on both sides. Their distinct competencies create impressive supply chain agility and synergies when working in tandem.

Poised to Extend Platform Capabilities into New Territory

Thus far, Stratos has focused primarily on integrating Orderful for its NetSuite clients’ EDI needs. However, the firm envisions expanding its use of Orderful’s platform to meet similar requirements across other major ERPs it may support in the future.

Early opportunities likely include Acumatica, a rapidly growing cloud ERP provider Stratos expects to need Orderful’s modernized EDI connectivity. And as more businesses seek to unify systems on Salesforce, which lacks native EDI capabilities, Stratos is primed to connect trading partners leveraging Orderful’s versatility.

"I can foresee working with Orderful in the future on integrations that are not NetSuite-specific but other ERPs, other systems that require EDI integrations. Because of my level of trust in Orderful and knowing what their system is capable of, I would want to grow that partnership with them for sure."

Cory Anderson Stratos Founder and Principal

Underpinned by aligned values and joint commitment to shaping the future of B2B connectivity, Stratos and Orderful’s collaboration is just getting started. The companies envision codifying additional out-of-the-box templates and exploring mutually beneficial functionality enhancements over time through co-innovation initiatives.

By deepening its Orderful relationship to enable streamlined supply chain data interchange across a wider enterprise technology landscape, Stratos plans to sustain rapid growth while delivering added value to existing and future clients.

Partnering to Unleash Supply Chain Agility with Modern EDI

As ubiquitous as EDI remains across modern supply chains, traditional solutions have left even the savviest organizations struggling to efficiently onboard partners and gain visibility into the lifeblood of their operations. Stratos ERP Partners and Orderful bridge this gap for NetSuite users by integrating centralized, scalable EDI capabilities.

The two companies equip clients to increase their business velocity, responsiveness, and resiliency throughout their supply ecosystems. With cloud architecture removing infrastructure constraints, clients can execute EDI strategies that strengthen their growth trajectories.

This partnership provides a guiding light for how specialized platform expertise and shared values between two mission-driven organizations can produce exponential value greater than the sum of parts. As Stratos and Orderful reinforce foundations for clients to optimize critical processes and continue pioneering the future of B2B connectivity in tandem, they set the stage for frictionless, resilient global trade at scale.

Stratos ERP Partners

Stratos ERP Partners is the premier destination for NetSuite solutions. Specializing in implementations, optimization, and seamless integration with other systems, they are dedicated to maximizing your NetSuite investment. Their experienced team tailors NetSuite to your unique needs, ensuring optimal performance and functionality. Committed to client success, they bring a results-driven and client-centric approach to every project. Reach out to Stratos ERP Partners – where your success is their priority.

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