Wasn’t the EDI problem solved 20 years ago?
In the industry of B2B and EDI integration, it’s easy to talk about disruption. Companies have been trading documents the same way since inception. Companies not adopting new technology isn’t news. It’s easy to poke fun at the old school methods like email, fax and trading flat files. We need to understand why this industry hasn’t changed if we are going to make a difference.
There are four main reasons for limited to no progression. (1) Understanding transaction data with EDI requires an expert. (2) Experts have no incentive to change their customer’s behavior. (3) EDI solution providers offer toolboxes to trade flat files — basically a new way of doing the old. (4) The buyer dominates the EDI relationship, making it very difficult for suppliers to transact.