Building a cloud based EDI system has been a dream of mine for the past 7 years. I’ve grown passionate about providing an EDI system through experiencing the pain our customers feel. It’s the feeling that repeatedly exposes the complexity of the problem and sometimes lack of ability of the customer.
I was lucky enough to start a consulting firm in 2013 that has given me the gift of both learning more about the real-life problems of customers handling EDI and has provided the foundation to build a SaaS product designed to address these challenges. For the last two years, we’ve been focused on building Orderful to solve the EDI frustrations of our customers.
There are three main problems with EDI that we are passionate about solving. First, is the ability to quickly service a system that requires immediate attention. Second, we want to remove the stress of managing EDI for our customers. Finally, we want to change the behavior of organizations who are accepting failure or complacency as common practice.